Question 1

Is the live status accurate?

Accepted Answer

Yes, the status is updated directly by the clinic. However, due to system caching, please allow a 1-minute buffer for the status to reflect globally.

Question 2

Do I need to pay to use DoctorStatus?

Accepted Answer

No. DoctorStatus is completely free for patients to find and check the status of doctors.

Question 3

Why can't I see some clinics?

Accepted Answer

We prioritize trust. Only clinics that have been physically verified by our team and have set their visibility to 'Public' are shown in search results.

Question 4

Is DoctorStatus a medical consultation app?

Accepted Answer

No. DoctorStatus is a real-time clinic directory. It only shows public information like clinic open/close status and doctor availability. It does not provide medical advice.

Question 5

Does DoctorStatus store my medical data?

Accepted Answer

No. DoctorStatus does not collect or store any medical or personal health information.

Question 6

Who updates the doctor and clinic status?

Accepted Answer

The clinic updates its own operational status. The Auto-schedule mode is used by DoctorStatus to auto-predict the clinic/doctor status based on the weekly schedule. DoctorStatus does not create/edit/modify the weekly schedule.

Question 7

I am concerned about my personal identity

Accepted Answer

Don't worry this platform never asks or stores any sort of personal or private information of public. By default this platform doesn't even needs patients to create account to check live status.

Question 8

How do I verify my clinic?

Accepted Answer

Verification is a manual process to ensure trust. Once you create a clinic, our team will physically or digitally verify your establishment's existence.

Question 9

Can I edit my clinic's data?

Accepted Answer

Yes. As a clinic owner, you have 100% control over your data. DoctorStatus does not edit or update your timings or availability.

Question 10

What happens if I violate the terms?

Accepted Answer

To maintain platform integrity, DoctorStatus reserves the right to un-verify or hide any clinic found providing false information.

Question 11

I am concerned about my personal identity

Accepted Answer

Don't worry this platform never asks for any clinic's sensitive or private information. By default this platform work only using publically available data. For eg. Clinic name, address, phone number, working days, timing and associated doctor's practicing are already publically available data and not considered as private data.

Question 12

Can i create multiple clinics using single account?

Accepted Answer

Yes. As a clinic owner we assume you can have multiple clinics. Each requires verification.

Question 13

Is DoctorStatus owned by clinics or doctors?

Accepted Answer

No. DoctorStatus is an independent platform.

Question 14

What kind of data can I publish?

Accepted Answer

Only non-sensitive public information such as clinic timings, weekly schedules, and doctor available, Not arriving today, unavailable, arriving soon and many more status.

Question 15

Do doctors have to use the platform?

Accepted Answer

No. Clinics can manage doctor availability without doctors needing an account.

Question 16

How does DoctorStatus verify authenticity?

Accepted Answer

DoctorStatus verifies that a clinic exists in the real world through manual physical or digital checks.

Question 17

Do i need to create a clinic?

Accepted Answer

No. Doctors have no active mandatory role in this platform and it is optional.

Question 18

How can i allow myself to be listed in this platform?

Accepted Answer

Ask your clinic to create an account on the platform and they will add you.

Question 19

Can I manage my own clinic data?

Accepted Answer

Yes, but only if you choose to create an account and manage the clinic profile yourself.

Question 20

Is my medical data shared?

Accepted Answer

No. Only your public availability and working schedule can be shown.

Question 21

Am I required to verify myself?

Accepted Answer

No. DoctorStatus focuses on clinic verification.

Question 22

I am concerned about my personal identity

Accepted Answer

Don't worry this platform never asks for any personal or private information of doctors. By default doctor's name, specialization and timing for a particular clinic is considered public domain information and it doesn't falls under private/personal information.

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